Here is an email I received today from Apple about MobileMe. Notice
the rare apologetic tone and down to earth message.
Begin forwarded message:
From: "MobileMe"
Date: August 18, 2008 6:18:23 PM PDT
To: MobileMe member > Subject: MobileMe Update >
We have already made many improvements to MobileMe, but we still have many more to make. To recognize our users' patience, we are giving every MobileMe subscriber as of today a free 60 day extension. This is in addition to the one month extension most subscribers have already received. We are working very hard to make MobileMe a great service we can all be proud of. We know that MobileMe's launch has not been our finest hour, and we truly appreciate your patience as we turn this around. Read this article for more details.
The MobileMe Team