Old news by now, but an interesting point not apparently picked up much in the blogosphere. While Dell's Bob Pearson points out that Apple's claim of being the "greenest family of laptops" rings hollow, his first point hits home:
Apple tends to get away with speaking without listening. Imagine how much more effective they would be if they would open up more, and take a social approach to conversing with their customers. Even if Steve doesn't want anyone to blog (so he can effectively control the message) imagine how many followers an official Apple Twitter account would have? Imagine how many people would instantly know, and spread, the official Apple party line.
Steve, open up. It will make you feel great.